Customer Operations Performance Center

Customer Operations Performance Center
Business: COPC

Универсальный русско-английский словарь. . 2011.

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  • Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… …   Wikipedia

  • Customer experience — (CX) is the sum of all experiences a customer has with a supplier of goods or services, over the duration of their relationship with that supplier. From awareness, discovery, attraction, interaction, purchase, use, cultivation and advocacy. It… …   Wikipedia

  • Operations support system — Operations support systems (also called operational support systems or OSS) are computer systems used by telecommunications service providers. The term OSS most frequently describes network systems dealing with the telecom network itself,… …   Wikipedia

  • Operations support systems — (also called Operational Support Systems or OSS) are computer systems used by telecommunications service providers. The term OSS most frequently describes network systems dealing with the telecom network itself, supporting processes such as… …   Wikipedia

  • Operations research — For the academic journal, see Operations Research: A Journal of the Institute for Operations Research and the Management Sciences. Operations research (also referred to as decision science, or management science) is an interdisciplinary… …   Wikipedia

  • COPC Inc. — Customer Operations Performance Center Incorporated, also known as COPC Inc., is a privately held international customer service support company based in Austin, Texas. COPC Inc. redesigns business processes for customer contact center and… …   Wikipedia

  • Call centre — A very large collections call centre in Lakeland, Florida. A call centre or call center is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to… …   Wikipedia

  • Marketing operations — Key concepts Adobe • Automation • Benchmarking Best Practices • Budget Cisco Systems • CMO Data Privacy • Data Quality Data Warehouses • Database Marketing Demand Generation Digital Asset Management Enterprise… …   Wikipedia

  • Asan Medical Center — Infobox Hospital Name = Asan Medical Center Org/Group = Caption = map type = latitude = longitude = Location = 388 1, Poongnap 2dong, Songpa gu Region = Seoul State = Country = South Korea Coordinates = Type = Tertiary referral hospital… …   Wikipedia

  • Air Force Operational Test and Evaluation Center — Infobox Military Unit unit name= Air Force Operational Test and Evaluation Center caption= Air Force Operational Test and Evaluation Center emblem dates= 1 January 1974 country= United States allegiance= branch= United States Air Force type=… …   Wikipedia

  • Network Control Center Data System — The Network Control Center Data System (NCCDS) is an element of NASA s Space Network (SN) ground segment. Collocated with the White Sands Tracking and Data Relay Satellite System, the NCCDS is the operations control facility for the network. It… …   Wikipedia


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